Customer support · existing reservation
Support for a booked cruise
Thank you for booking with Direct Line Cruises. If you need support with an existing cruise reservation, you have come to the right place: retrieve the booking below, then tell us what you need.
Replies typically within 24 hours
Specialists Mon to Thu 10 to 8 ET · Fri to Sun 10 to 5 ET
5-Star Customer Service
Talk to a cruise specialist
1-800-352-8088
Mon to Thu 10 AM to 8 PM ET
Mon to Thu
10 AM to 8 PM ET
Fri to Sun
10 AM to 5 PM ET
No commission, no service fees. Our specialists are CLIA-accredited and do not work on commission.
Step one
Find your reservation
Enter the required information below:
What happens next
- Retrieve your reservation by entering the required information at this screen.
- You tell us what you need: a change, a document, a question.
- A specialist replies, typically in less than 24 hours, via email, text message or phone based on your preference.
Talk to a cruise specialist
1-800-352-8088
Mon to Thu 10 AM to 8 PM ET
Mon to Thu
10 AM to 8 PM ET
Fri to Sun
10 AM to 5 PM ET
No commission, no service fees. Our specialists are CLIA-accredited and do not work on commission.
New booking instead?
Search every sailing, or call and a specialist books it with you
Support for existing reservations stays on this page.