Thank you for choosing to book your cruise through Direct Line Cruises. Our agency prides itself on providing exceptional customer service to all our valued clients. Below we have provided a list of great tools to help you prepare for your dream cruise vacation. Click on any of the sections below to get started:

Manage your cruise reservation onlineManage Your Reservation Online
This brand new tool provides you direct access to your cruise reservation booked via Direct Line Cruises. Simply enter your booking ID, last name and cruise line and get ready for some sun. Once you are logged-in to our secure system, you may view your up-to-date reservation, print important paperwork, authorize your reservation, modify aspects of your cruise and so much more! So, what are you waiting for; try it out today by

Identification RequirementwsIdentification Requirements
All cruise line passengers must provide proper travel documentation when boarding the ship. Because documentation requirements vary by the citizenship and residence of each passenger (as well as the specific ports that your cruise visits), it is your responsibility to determine what documentation is required and to acquire that documentation before the cruise. Any passenger who does not present the required documentation will not be allowed to board the ship and the cruise line will not issue a refund. To find out the required documentation for your cruise, CLICK HERE.

Mandatory Guest RegistrationMandatory Guest Registration
All passengers are required to pre-register at the cruise line web site at least 7 days before the scheduled sailing date. The information requested is REQUIRED by immigration authorities in many of the ports of call you will be visiting on your cruise. All cruise passengers must be checked-in and onboard the ship at least 2 hours before the published sailing time.
To begin the mandatory online registration at the cruise line’s website,CLICK HERE.

Driving Directions
Who needs an atlas or GPS, when you have Direct Line Cruises. We provide detailed driving directions and parking information for the most popular US departure ports. Need to know how much parking costs?  We have you covered.  In addition, now you can route your trip right from your home address using our brand new interactive maps. So, don’t  worry about getting lost ever again.

Shore ExcursionsShore Excursions
Whatever your interest may be, we are sure there is a shore excursion just for you. Feel like relaxing on the beach and soaking up some sun,  how about taking a swim with the dolphins or maybe take a thrilling dog-sledding ride in Alaska; all of this can be done by pre-purchasing your shore excursions directly through the cruise line websites.  To begin researching shore excursions or to make a purchase,

Travel InsuranceTravel Insurance
Through Travel Insured International, Direct Line Cruises provides cost-effective optional travel protection to all our our clients. This optional plan provides coverage for travel delay, missed connections, trip interruption, lost baggage, accident & sickness medical expense and more. For details, CLICK HERE.

Cruise QuestionsCruise Facts
Need to know what to pack for your cruise? Or, how about making proper dining arrangements? Don’t worry, we have all the answers just for you! Try out our brand new cruise knowledge base for answers to general cruise questions or specific cruise line policies and onboard services.  We have all the answers you have been looking for.
CLICK HERE to start learning all about your cruise.

Contact Us
If you could not find the answer you were looking for above, please always feel free to contact us at 1-800-DLC-8088 or use our ONLINE SUPPORT FORM.

Contact Information:
Direct Line Cruises, Inc.
330 Motor Parkway
Hauppauge, NY 11788
Toll-Free: 1-800-DLC-8088
Hours of Operation:
Monday through Thursday (10 AM to 8 PM EST)
Friday through Sunday (10 AM to 5 PM EST)