Travel Insurance Included With Cruises 5 nights or longer - Click Here For Details!

About Direct Line Cruises

  • directlinestaff1
  • directlinestaff2
  • directlinestaff3
  • directlinestaff4
  • directlinestaff5
  • directlinestaff6
  • directlinestaff7

Since its humble beginning in 1995, Direct Line Cruises has grown to become one of the largest official agencies for the cruise industry. Amazingly, it started as a home-based part-time job (actually, more of a "hobby") for a Long Island housewife who simply "fell in love" with cruising after she tried it for the first time. Then, with no previous experience (and a budget of only a few hundred dollars), she created a business that has developed into one of the most spectacular "overnight" success stories in the history of the travel industry.

From its new corporate headquarters in Hauppauge, NY, Direct Line Cruises now handles reservations for more than 25,000 cruise passengers throughout the United States...and the number is rapidly increasing every year. But no matter how big it gets, the dedicated staff at Direct Line Cruises continues to treat every client (and future client) as a valued friend by offering honest, reliable service and top-quality cruise vacations at incredibly low rates.

Want 10 Good Reasons To Book Your Cruise Through Direct Line Cruises?

1. Expert Staff - As an exclusive agency for the cruise industry, Direct Line Cruises ("DLC") carefully selects and trains its staff in every important detail about Royal Caribbean, Celebrity Cruises, Azamara Cruises and Norwegian Cruise Line. Their toll-free reservations line

(1-800 DLC-8088) is available to answer all of your questions, provide rate quotes and send out brochures immediately upon your request.

2. No Commissions or "Sales Pressure"- The staff at Direct Line Cruises doesn't work on commission so you save money and they always have YOUR best interest in mind. There's never any "sales pressure" or unwanted follow-up calls. In fact, they won't even take your phone number unless you ask them to call.

3. Low Rates - Direct Line Cruises buys large "blocks" of cabins from Royal Caribbean,  Celebrity Cruises, Norwegian Cruise Line and Carnival Cruises. By pre-purchasing cabins far in advance of the sailing dates, they "lock-in" the cruise line's "early booking" discounts and they get group pricing concessions (which are passed on to you even if you are only booking one cabin). In fact, the rates from DLC are often 40% to 60% lower than the cruise line's brochure rates (and you always get the best rate right up-front with no unpleasant "haggling"). So, here's some friendly advice: "You can shop 'til you drop, but you'll still never top, the great rate you got from Direct Line Cruises".

4. Best Stateroom Selection - You can choose any cabin from DLC's exclusive inventory. Because they pre-purchase cabins long before the sailing date, Direct Line Cruises typically offers the best selection of standard and deluxe staterooms on each ship.

5. No Service Fees - Unlike many travel agencies, Direct Line Cruises never charges a service fee for helping you make your cruise reservation. So, the rate you are quoted is the rate you pay. There are never any unrequested "add-ons".

6. Cash Rebate for 8 Or More Cabins - Planning a cruise for a group of friends or family? Get a cash rebate for the full fare of one person (excluding port charges / taxes) for every 8 cabins booked. NOTE: Some restrictions may apply for Carnival Cruises. Call for details.

7. Rate Protection - Cruise line rates frequently change on a daily basis. However, once a deposit is made, your rate is "locked-in" no matter how high the cruise line may increase its rate. If the cruise line reduces its rates before the final payment date, your cabin would be reduced to the new lower fare or you would receive an upgrade or onboard credit. So, for the best rates and availability, book your cruise at least 6 months in advance. That way, you can't lose.

8. Direct Payment Processing By the Cruise Line - New clients are sometimes a bit skeptical about Direct Line Cruises because their rates are so low when compared to local "walk-in" travel agencies. So, to eliminate any possible concern, DLC has arranged to have all of its client reservation deposits processed directly by the cruise line. If you pay by credit card, you will receive a form on which you authorize the cruise line (not Direct Line Cruises) to charge your credit card for your initial deposit (usually $200 - $300 per person). If you pay by bank check or money order, you make it payable to the cruise line (not Direct Line Cruises). Within a few days after booking your cruise, you will receive written confirmation providing full details of your reservation and deposit payment. If there are ever any discrepancies, they are immediately resolved.

9. TRAVEL INSURANCE- Travel Insurance is included in our rates for cruises 5 nights or longer.

10. Special Promotions - As a valued client of Direct Line Cruises, you will receive "inside information" about special Celebrity, Royal Caribbean and Norwegian cruise promotions that are not advertised to the general public. You won't believe some of these deals!

10/09/2011: All question were answered very professionally and in a timely matter. Your staff was very knowledgeable and most helpful. From Deborah Parker
07/24/2011: At first I was skeptical of direct line. I was so wrong. the website and the agents were all wonderful and the cruise was booked exactly as promised at a great price with a great cabin. You have a very satified customer who will tell all his friends. From Jorge Sanchez
10/31/2011: A WONDERFUL EXPERIENCE. From MALINDA HOWARD
09/14/2009: awesome service From Robert Lucas
05/17/2009: All the reps are very are excellent From Bexaida Colon
10/03/2011: All agents are extemely delightful to work with. RCCL transfers my bookings when I book on board which makes it even easier to book. Direct Line agents always take care of all of my cruise travel needs, as a result I am always recommending Direct Line to everyone I speak with. From Pamela Mager
05/18/2010: All arrangements were very good. Customer service was very helpful when returning phone calls. From Donna McGrath
04/19/2010: All agents I've had the pleasure if speaking with, Susan and Barbara come to mind, are always pleasant, knowledgeable and quick to respond. From Lynn Reich
08/07/2011: Always helpful and courteous when I called. From Dennis Hebert
05/09/2011: ALL I CAN SAY IS THAT, DIRECT LINES CRUISES IS THE BEST WAT TO GO.......WILL ALWAYS BOOK WITH YOU GUYS....................SINCERELY AND VERY, VERY SATISFIED...................ALICE SANTOS From Alice Santos
08/15/2011: agent was excellent. documents came immediately. everything was in order. From gary kantor
10/12/2009: a wonderful experience for the $$. first time w/NCL and it was very enjoyable From geri balestrieri
09/04/2011: Although I booked online, anytime called direc lin cruises customer service line the reps were very helpful and knowledgeable. With this beng my first cruise that prepared me every step of the way. I wouldn't change a thing! Thanks again for making the preparations for my first cruise as easy as can be. From Brittney Santago
09/11/2011: ABSOLUTELY THE NEXT TIME OUR FAMILY IS CONSIDERING A CRUISE, WE WILL CONTACT DIRECT LINE CRUISES AND WORK WITH LESLIE:-) From LISA THOMPSON
05/06/2010: Agent was moore than helpful. She got me a great deal. From Lynn French
09/29/2010: Barabara worked closely with us from the very first call to the last and helped us to know and understand everything needed to have a memorable and wondreful experience. From Joan Tyrrell
04/25/2011: Agent was extremely informative and helpful since this was my first cruise. Especially, in picking a stateroom. From Vanita Ghosh
09/15/2009: After booking on line I was contacted by one of your agents who told me about a special promotion I was unaware of and which led to a generous on board credit. I was very impressed with the extra service provided. From Barbara McHugh
05/23/2011: Agents were very helpful answering all our questions and helped us through the process. From Terry Duvall
03/08/2010: All questions were answered in a timely manner and phone calls were returned withiin a reasonable time period. Leslie was quite knowledgeable when asked questions regarding all aspects of the cruise. We were extremely pleased with your service. From Allan Beyer
06/12/2011: Agent was able to answer my questions, arrange for a scooter for my Mom, obtain the 4 staterooms we needed to deal to children and a parent that needed assistance and provide us with the material I needed to take my entire family on the cruise. From Joseph Galati
09/05/2011: Always enjoy booking through Direct Line Cruises From Gina Gargano
09/01/2010: As this was my first cruise, I called Direct Line Cruises a few times with questions. They answered every one professionally and if any arrangements needed to be made (dining, room arrangement) they did so quickly. It was so nice to have some idea of what to expect after having my questions answered. I also appreciated how quickly they returned my calls. From Jessica Tribble
09/12/2009: All paperwork was recieved with plenty of time to read and correct any problems that may have occured (none had)..Instructions were precise and easy to understand..No questions were necessary as it was all explained.. From Edward Eaton
10/02/2011: A wonderful experience with Direct Line Cruises. Asked for help with on board credit from a certificate. No problem agent took care of it. Thank you. From Retha Charette
08/15/2009: Barbara was very helpful wth getting us the best deal.She also got us soda card which helped seeing there were 5 of us.Thanks again!!!! From Debra Costello
05/04/2010: All around excellent agency. From Raymond P. Shipp
10/30/2010: Always very helpful and sales agent adds the warm personnel touch. From Georgia Bozarth
11/01/2009: At first I was skeptical to book online. At first I called another online agency, who was pleasant and helpful but never returned my calls. Then I got really skeptical. My friend read reviews of your agency, so I gave it a try. Not only were you less expensive, but I was able to choose a better room location. Your customer service is outstanding. I even got a return call on a Saturday. Way to go! I have recommended you to everyone at work and people I meet, even those I met on the cruise. Thank you. You were the start of a great trip. Marilyn From Marilyn Dennis
06/29/2011: A++++ From pamela foster
09/17/2011: All is excellent, thank you for everything!!! From Ana Bibiana Morales Urbina
10/08/2011: Barbara G was wonderful to work with....we decided to upgrade to a balcony when the prices dropped and Barbara was very helpful...Barbara was a pleasure to work with and always pleasant and accomadating! From Diane Richards
11/24/2009: After booking on-line, I received my travel documents sooner than expected. The 0n-line process was easy and your instructions were very clear. My experience was a 100% Satisfactory rating over--all. I have already told my friends and family about you, plus during our recent cruise, I referred your website to people we met at the dinner table(s). From Richard Nelson
02/28/2011: always a pleasure...my documents are always prepared. i def need the reminders you send about checking in on line..what docs i need. Thank you From lourdes bolduc

© 2011 Direct Line Cruises. All Rights.Sitemap