TRAVEL ADVISORY - SUSPENDED SAILINGS

UPDATED ON OCTOBER 16, 2020

Given the evolving COVID-19 coronavirus situation, several cruise lines have made the decision to voluntarily suspend sailings.  An overview of impacted sailings, reimbursement options & more are shown below.

*NOTICE: Restrictions apply - For complete details with terms & conditions, please ensure you refer directly to the applicable cruise line website.  Please be aware that the below information is simply an overview and you MUST refer to cruise line website for complete terms & conditions along with eligibility requirements. 




Azamara is voluntarily suspending sailings from March 14 through late March 2021.  Impacted guests have the following options:

  • OPTION 1 - Receive a 125% Future Cruise Credit
  • OPTION 2 - Request a 100% Refund
  • OPTION 3 - Lift & Shift (Move your sailing with price protection)☨

For complete details with terms & conditions, please refer to Azamara's website.
Additionally, Azamara has provided an online election form for guests to indicate their preferred form of reimbursement.  Please make sure to complete this form as soon as possible.  If no election is made, the Future Cruise Credit (Default Option) will be automatically issued.
*NOTE: Restrictions apply to all above - Please refer to cruise line website for complete terms & conditions.
☨Applies to globally suspended sailings as of 5/20/20.




As the COVID-19 situation continues to evolve, we regret to inform guests that Carnival Cruise Line is having to cancel the following sailings:

  • Carnival Splendor sailings through and including January 7, 2021
  • Mardi Gras sailings November 14, 2020 through and including January 30, 2021
  • Carnival Breeze from Ft. Lauderdale sailings November 7, 2020 through and including March 7, 2021
  • Carnival Sunrise
    • Ft. Lauderdale, New York and Norfolk sailings through and including October 19, 2020
    • Miami 7 and 8 day sailings from October 9, 2021 through and including April 30, 2022, excluding the March 5, 2022 sailing
    • Miami 5 day sailing January 3, 2022
  • Carnival Radiance
    • Sailings through and including November 1, 2020
    • 9, 12, and 14 day sailings from May 2, 2021 through and including April 29, 2022
    • 5 day sailings December 23, 2021 and December 28, 2021
  • Carnival Paradise sailings through and including February 22, 2021
  • Carnival Magic
    • Ft. Lauderdale and Miami sailings through and including March 6, 2021
    • Transatlantic & Barcelona sailings April 10, 2021 through and including May 3, 2021
  • Carnival Imagination and Carnival Inspiration sailings through and including April 19, 2021
  • Carnival Valor sailings through and including April 24, 2021
  • Carnival Spirit sailings through and including May 16, 2021
  • Carnival Fascination sailings through and including January 9, 2022
  • Carnival Sensation sailings March 3, 2022 and March 7, 2022
  • Carnival Conquest, Carnival Horizon, Carnival Sunrise, Carnival Breeze, Carnival Elation, and Carnival Liberty Miami and Port Canaveral sailings through and including October 31, 2020
    Sailings between December 1 and December 31, 2020 from Miami and Port Canaveral have not been canceled. However, guests booked on these sailings may elect to cancel their booking any time prior to departure using this form and will receive the same offers below.
  • All Other Ships sailings through and including December 31, 2020

We truly value our guests and appreciate your patience and understanding. To that end, we want to provide flexibility as you think about your future plans. Below are two options for guests whose cruise has been canceled to consider, including a bonus value offer. We look forward to welcoming you onboard, when the time is right for you.

Impacted guests have the following options:

  • OPTION 1 - Receive a 100% Future Cruise Credit plus onboard credit.  Onboard credit amount is based on sailing length.  6 day & longer cruises will receive a bonus $600 onboard credit per stateroom.  5 day cruises & less will receive a bonus $300 onboard credit per stateroom.  Future cruise must be booked by 5/31/21 for sailing by 4/30/23.
  • OPTION 2 - Request a 100% Refund.
For complete details with terms & conditions, please refer to Carnival Cruise Line's website.
Additionally, Carnival Cruise Line has provided an online election form for guests to indicate their preferred form of reimbursement.  Please make sure to complete this form as soon as possible.
*NOTE: Restrictions apply to all above - Please refer to cruise line website for complete terms & conditions.


Celebrity Cruises is voluntarily suspending sailings from March 14 through November 30, 2020. Additionally, Celebrity's Winter 2020 / 2021 season in Asia & Australia has been cancelled. Impacted guests have the following options:
  • OPTION 1 - Receive a 125% Future Cruise Credit
  • OPTION 2 - Request a 100% Refund
  • OPTION 3 - Lift & Shift (Move your sailing with price protection)☨

For complete details with terms & conditions, please refer to Celebrity Cruises' website.
Additionally, Celebrity Cruises has provided an online election form for guests to indicate their preferred form of reimbursement.  Please make sure to complete this form as soon as possible.  If no election is made, the Future Cruise Credit (Default Option) will be automatically issued.
*NOTE: Restrictions apply to all above - Please refer to cruise line website for complete terms & conditions.
☨Applies to globally suspended sailings as of 5/20/20.




Cunard has suspended the following sailings:

  • Queen Elizabeth through March 25, 2021
  • Queen Mary 2 through April 18, 2021
  • Queen Victoria through May 16, 2021

Impacted guests have the following options:

  • OPTION 1 - Receive a 125% Future Cruise Credit
  • OPTION 2 - Request a 100% Refund
*NOTE: Restrictions apply to all above - Please refer to cruise line website for complete terms & conditions.



Disney Cruise Line extends suspension of the following departures:

Disney Fantasy through December 6, 2020
Disney Dream through December 11, 2020
Disney Wonder through December 11, 200
Disney Magic through December 12, 2020

Impacted guests have the following reimbursement options:

  • OPTION 1 - Receive a 125% Future Cruise Credit
  • OPTION 2 - Receive a 100% Refund
For complete details with terms & conditions, please refer to the Disney Cruise Line website.
*NOTE: Restrictions apply to all above - Please refer to cruise line website for complete terms & conditions.



Holland America is voluntarily suspending operations for:

  • All Caribbean, Mexico, Panama Canal, Pacific Coastal, South America, Antarctica, Hawaii, South Pacific, Australia and Asia itineraries from 10/03/20 to 12/15/20.
  • All sailings on the Amsterdam, Maasdam, Rotterdam and Veendam
  • All sailings from March 14 to June 30, 2020
  • All Alaska, Europe and Canada/New England cruises for 2020
  • The 79-day Grand Africa Voyage from Boston to Fort Lauderdale 10/3/20
  • All 2020 Land & Sea journeys
  • All 2020 Sailings from Vancouver
  • Eurodam:
    • 09/26/20
  • Koningsdam:
    • 09/26/20
    • 01/16/21
    • 02/02/21
  • Maasdam:
    • 09/21/20
  • Noordam:
    • 09/27/20
  • Volendam
    • 09/30/20
    • 10/03/20
    • 10/10/20
  • Westerdam
    • 09/20/20
    • 10/07/20

Impacted guests have the following options:

  • OPTION 1 - Receive a 125% Future Cruise Credit plus $250 Onboard Credit
  • OPTION 2 - Request a 100% Refund
For complete details with terms & conditions, please refer to Holland America's website.
Additionally, Holland America has provided an online election form for guests to indicate their preferred form of reimbursement. 
*NOTE: Restrictions apply to all above - Please refer to cruise line website for complete terms & conditions.



MSC Cruises is voluntarily suspending the following sailings:

  • All sailings through October 31, 2020 with the exception of the MSC Grandiosa and the MSC Magnifica for guests residing in Schengen countries only.

Impacted guests can choose from the following reimbursement options:

  • OPTION 1 - Receive a 125% Future Cruise Credit (Valid for sailings up until 12/31/21).
  • OPTION 2 - Receive a 100% Refund
For complete details with terms & conditions, please refer to MSC's website.
Additionally, MSC has provided an online election form for guests to indicate their preferred form of reimbursement.  Please make sure to complete this form as soon as possible.
*NOTE: Restrictions apply to all above - Please refer to cruise line website for complete terms & conditions.



Norwegian Cruise Line is voluntarily suspending operations for all sailings from March 13 through November 30, 2020. Additionally all voyages on the NCL Star, Dawn & Sprit sailing through March 30, 2021 have been suspended. Impacted guests have the following options:

Sailings from 11/1 to 11/30/20 & Star, Dawn & Spirit sailings from 12/1/20 to 3/31/21

  • All guests within the above sailing period with current and active reservations will receive a 100% refund of the fare paid, back to the original form of payment. No further action is needed. All refunds will be processed automatically by Norwegian Cruise Line no later than 10/27/20 with an expected 7-10 day processing period. For reservations paid via a previously issued Future Cruise Certificate, 100% of the certificate will be re-applied to the guest's Latitudes account. In addition, guests will receive a 10% discount coupon to be used towards a future cruise reservation made with Norwegian Cruise Line. 10% Discount must be redeemed within one year from date of issue.

Sailings from 10/1 to 10/31/20 (Excluding previously cancelled Canada/New England)

  • OPTION 1 - Receive a 125% Future Cruise Credit (Valid for sailings up until 12/31/22).
  • OPTION 2 - Receive a 100% Refund. Refund request form will be available beginning 8/3/20 and MUST be completed by 11:59 pm EST on 8/14/20. 

Affected Sailings from 8/1 to 9/30/20 plus October Canada New England

  • OPTION 1 - Receive a 125% Future Cruise Credit (Valid for sailings up until 12/31/22).
  • OPTION 2 - Receive a 100% Refund. Refund request form will be available beginning 7/6/20 and MUST be completed by 11:59 pm EST on 7/17/20. 

Sailings from 7/1 to 7/31/20

  • OPTION 1 - Receive a 125% Future Cruise Credit (Valid for sailings up until 12/31/22).
  • OPTION 2 - Receive a 100% Refund. Refund request form will be available beginning 6/8/20 and MUST be completed by 11:59 pm EST on 6/19/20. 

Sailings from 3/18 to 6/30/20

  • OPTION 1 - Receive a 125% Future Cruise Credit (Valid for sailings up until 12/31/22).
  • OPTION 2 - Receive a 100% Refund

Sailings from 3/13 to 3/17/20

  • OPTION 1 - Receive a 150% Future Cruise Credit (Valid for sailings up until 12/31/22).
  • OPTION 2 - Receive a 100% Refund

NCL Sun Alaska / Panama Canal Sailings from 5/21 to 8/12/20

  • OPTION 1 - Receive a 125% Future Cruise Credit (Valid for sailings up until 12/31/22).
  • OPTION 2 - Receive a 100% Refund

NCL Sun Alaska / Panama Canal Sailings from 8/13 to 10/18/20

  • Guests will automatically receive a 100% Refund
For complete details with terms & conditions, please refer to Norwegian Cruise Line's website.
*NOTE: Restrictions apply to all above - Please refer to cruise line website for complete terms & conditions.



Oceania Cruises is voluntarily suspending operations for all sailings through July 31, 2020.  Impacted guests have the following options:

  • OPTION 1 - Receive a 125% Future Cruise Credit
  • OPTION 2 - Request a 100% Refund
For complete details with terms & conditions, please refer to Oceania Cruises' website. For guests who prefer to forfeit the higher value of the 125% future cruise credit, a lower value full refund option is available by filling out this online election form  no later than June 3, 2020.
*NOTE: Restrictions apply to all above - Please refer to cruise line website for complete terms & conditions.



Princess Cruises is voluntarily suspending operations for all sailings departing March 12th through October 31st, 2020. In addition the following itineraries have been cancelled:

  • All sailings in Asia, Caribbean, California Coast, Hawaii, Mexico, Panama Canal, South America & Antarctica, Japan, and Tahiti/South Pacific through December 15, 2020*.

* Australia cruises departing 11/1/20 through 12/15/20 are still scheduled to sail.

Impacted guests have the following reimbursement options:

Sailings from March 12th to March 25th:

  • OPTION 1 - Receive a 225% Future Cruise Credit
  • OPTION 2 - Receive a 100% Refund + 100% Future Cruise Credit
Sailings from March 26th to April 8th:
  • OPTION 1 - Receive a 175% Future Cruise Credit
  • OPTION 2 - Receive a 100% Refund + 50% Future Cruise Credit
Sailings from April 9th to May 10th:
  • OPTION 1 - Receive a 150% Future Cruise Credit
  • OPTION 2 - Receive a 100% Refund + 25% Future Cruise Credit

Sailings from May 11th to June 30th:

  • OPTION 1 - Receive a 125% Future Cruise Credit
  • OPTION 2 - Receive a 100% Refund
    For reservations that have not been paid in full, option 2 will be your default and any money paid will be refunded to the original payment form.

Sailings from July 1st through December 15th:

  • OPTION 1 - Receive a 125% Future Cruise Credit
  • OPTION 2 - Receive a 100% Refund
    For guests who have not paid in full, Princess will Double the Deposit, providing a refundable FCC for the money currently on deposit plus a matching bonus FCC that can be used on any voyage through May 1, 2022 as a default option. Alternatively, guests can request a full refund for all monies paid on their booking.

For complete details with terms & conditions, please refer to Princess Cruise Line's website. No action is required for guests who choose the higher value Future Cruise Credit. Princess Cruises has provided an online election form for guests who chose to forfeit their higher value Future Cruise Credit and request a refund. Future Cruise Credit is valid for voyages departing through May 1, 2022. 

*NOTE: Restrictions apply to all above - Please refer to cruise line website for complete terms & conditions.




Regent Seven Seas is suspending sailings from through September 30, 2020 plus Canada/New England sailings on the Seven Seas Navigator through October 18, 2020. Impacted guests have the following options:

  • OPTION 1 - Receive a 125% Future Cruise Credit
  • OPTION 2 - Request a 100% Refund.

Guests who have paid in full will receive 100% Future Cruise Credit plus a Bonus 25% Future Cruise Credit, or 100% refund. The default compensation will be the Future Cruise Credits. Guests with bookings that are not paid in full will receive a 100% Refund for amounts paid for voyages canceled with the June 16th suspension. Future Cruise Credits will be good for one year and can be applied to all 2020-2022 sailings.
Refund request deadlines for canceled voyages are below:

  • Voyages canceled on March 13 and March 30 — refund request deadline was April 13, 2020.
  • Voyages canceled on April 10 — refund request deadline was April 29, 2020.
  • Voyages canceled on April 24 — refund request deadline was May 8, 2020.
  • Voyages canceled on May 20 — refund request deadline was June 3, 2020.
  • Voyages canceled on June 16 — refund request deadline is June 30, 2020

Click Here to request a refund: https://www.rssc.com/request-refund/
Refunds, if chosen, will be processed back in the same form of payment received within 90 days of completing the request form online for paid in full bookings. Non paid-in-full bookings with the June 16th suspensions will be automatically refunded within 90 days of the cancelation.

For complete details with terms & conditions, please refer to REGENT SEVEN SEAS website.

*NOTE: Restrictions apply to all above - Please refer to cruise line website for complete terms & conditions.




Royal Caribbean is voluntarily suspending sailings from March 14 through November 30, 2020. In addition, the Odyssey of the Seas will be delaying its inaugural season. All Odyssey of the Seas sailings from November 5, 2020 through April 17, 2021 will be cancelled. Impacted guests have the following options:
  • OPTION 1 - Receive a 125% Future Cruise Credit
  • OPTION 2 - Request a 100% Refund.
  • OPTION 3 - Lift & Shift (Move your sailing with price protection)☨
  • OPTION 4 (For Odyssey of the Seas sailings ONLY) - Move your Odyssey of the Seas reservation to another 7-night Caribbean sailing on a different ship that departs within 1 week before or after your original sail date and you will be price protected.
For complete details with terms & conditions, please refer to Royal Caribbean's website.
Additionally, Royal Caribbean  has provided an online election form for guests to indicate their preferred form of reimbursement.  Please make sure to complete this form as soon as possible.  If no election is made, the Future Cruise Credit (Default Option) will be automatically issued.
*NOTE: Restrictions apply to all above - Please refer to cruise line website for complete terms & conditions.
☨Applies to globally suspended sailings as of 5/20/20.



Viking River & Ocean is voluntarily suspending operations for cruises departing from March 12 through December 31, 2020. In addition, the following sailings are also suspended:

Impacted guests have the following reimbursement options:

  • OPTION 1 - Receive a 125% Future Cruise Credit
  • OPTION 2 - Receive a 100% Refund.
For complete details with terms & conditions, please refer to Viking RiveR's website.  Guests have 24 months to use their Future Cruise Credit.
*NOTE: Restrictions apply to all above - Please refer to cruise line website for complete terms & conditions.

If you have purchased Travel Insurance through Travel Insured International, you may be eligible for credit / voucher.  For details or to request a credit / voucher through Travel Insured International, please use the following link: Request Insurance CREDIT / VOUCHER